Risk & Control Manager
Lloyds Banking Group – General InsuranceRisk & Control Manager
LBG Insurance is the general insurance arm of the Lloyds Banking Group. With over 6 million policyholders, the leading share of the direct home insurance market and the fastest-growing segment of the motor insurance market, Lloyds already enjoy an enviable position in a very competitive marketplace. Lloyds offer the perfect environment for people with the drive and ambition to match our own.
An opportunity has arisen for a Risk & Control Manager to develop and maintain the control framework for account management and all key suppliers and insurers (including potential insurers and suppliers).
Accountabilities:
Oversee, define, develop and deploy the risk, control and audit framework for managing third party relationships to ensure that suppliers have an adequate risk & control framework (financial, procedural, IT, operational) in place.
Define & deploy an effective risk & control plan and ensure it is delivered.
Undertake periodic risk based reviews on both a planned basis and as a result of any risks and issues escalated by the Account Managers of suppliers to assess the adequacy of their risk and control framework.
Undertake periodic risk based reviews on both a planned basis and as a result of any risks and issues identified of internal departmental processes .
Work with Account Managers and various stakeholders at all levels (inc Exec level) within LBGI including Group Audit, Compliance and Risk departments to ensure that all risks and issues are assessed and dealt with appropriately via a robust action plan.
Ensure that we have a good working knowledge of the third party risk & control environment and have appropriate mechanisms in place to ensure that insurers are adhering to that control environment across LBGI.
Effective communication of risk/control plans & their outcomes to key stakeholders.
Continuously improve Account Plans/Dashboards to ensue they are robust from a governance and control perspective.
Complete due diligence work on potential new suppliers.
Key Capabilities/ Knowledge:
Have a relevant audit qualification eg Chartered Accountant or IIA qualified & extensive
experience of auditing in a financial services environment; have a good working knowledge of
Insurance and the processes operated & be knowledgeable about insurance and other
relevant regulatory and legislative requirements; able to challenge and provide constructive
feedback following audit findings; able to interact & communicate with key internal& external
business stakeholders at all levels; be innovative and restless in seeking out efficiency and
operational improvements to enhance customer service and reduce costs.
Skills
Strategic & supplier awareness
Risk & control awareness
Relevant regulatory/legislation awareness.
Stakeholder management
Strong communication skills – oral, written & presentation
Influencing & negotiation
Problem identification & resolution
Project & change management
Analytical
Embracing change
Understanding of LTSBI business operations and key stakeholders