Product Manager
Lloyds Banking Group – General InsuranceLBG Insurance is the General Insurance arm of the Lloyds Banking Group. With over 6 million policyholders, the leading share of the direct home insurance market and the fastest-growing segment of the motor insurance market, Lloyds already enjoys an enviable position in a very competitive marketplace. Lloyds offer the perfect environment for people with the drive and ambition to match our own and with a track record of people development we feel your career within Lloyds will be given the opportunity to develop as far as your ambition will take you.
An opportunity has arisen for a Product Manager to join our Product & Marketing Team based in Leeds. You will support the delivery of the Home Product Strategy through the development and implementation of new products along with the maintenance of existing products. This is an exciting opportunity as this position will be instrumental in the development of changes to our market leading Products and Brands and will have a real impact on both our new Product offerings and the maintenance of existing insurance products for LBG customers and colleagues.
Accountabilities
• Deliver new products and product enhancements which contribute to the overall product strategy. Ensure change is effectively project managed, underpinned by robust business cases and grounded in solid consumer insight
• ‘Own’ the product range ensuring that its technical content is reflected accurately at all times, e.g. documentation and literature sign off and development
• Collate and analyse Management Information reports from various sources around the business
• Keep up to date with market & regulatory developments by utilising existing research capabilities and developing new ones
• Analyse competitor products, market opportunities and developments to ensure that LBG GI products reflect the needs of its customers
• Develop a strong understanding of LBG’s Home product portfolio and customer journey processes
• Work closely with key internal and external stakeholders to gain their support for new product developments and/or product enhancements,
• Develop close working relationships with other Group product development teams to maximise working efficiencies and ensure consistency of approach
• Prepare business plans to deliver required performance outcomes, utilising all available resources and considering the impact on all stakeholders. Plans to include product specifications, regulatory framework, communication plans, cost/benefit analyses and financial implications
Key Capabilities
• Excellent commercial awareness and business acumen with a full understanding of the Financial Services Market and the general insurance value chain
• Detailed technical general insurance product knowledge with an in depth knowledge of policy wordings, question sets and product limits and excesses
• Strong interpersonal skills including communication, negotiation and influencing at all levels
• Ability to develop mutually beneficial business relationships with key stakeholders
• Attention to detail and accuracy
• Well developed project management skills
• Well-developed analytical skills; experience of interpreting management & market information, knowledge of budget setting, control & planning.
• Excellent understanding of the risk and governance framework, the FSA Treating Customer Fairly (TCF) outcomes and how to apply them to real life scenarios
For more information email your CV to matthew.ellis@resource-management.co.uk